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Access
We believe that theatre-going should be accessible to all, and have a strong commitment to making this happen. Please let us know if there is anything we can do to improve your experience with us. Our facilities include:
Wheelchair Users
Most public areas of the Assembly Rooms, Guildhall and Derby Theatre are accessible. Wheelchair spaces are available in all theatres, please advise the Box Office when booking to enable us to allocate a seat accordingly.
Please note that at the moment you are unable to book wheelchair seats online.
All areas of the venues, except for the balconies, are accessible by lift.
Toilet Facilities
There are Unisex toilet facilities for disabled people in the Assembly Rooms and Guildhall Theatre, that are accessible by lift.
Essential Companion Scheme
We now offer a free ticket to customers who need someone with them to assist with mobility or guidance. You need to apply to join the scheme (as an individual 
or an organisation 
). Download an application from this page or request one from the Box Office.
Assistance Dogs
Assistance Dogs are welcome at all venues. Please inform the Box Office at time of booking or at least 24 hours in advance.
Our season brochure is available in large print, Braille and audiotape. Copies are available from the Box Office.
Sound System
An infra-red sound system is available in the Assembly Rooms Great Hall & Darwin Suite, the Guildhall Theatre and Derby Theatre. Please let the Box Office know when you book, as the system only works in certain areas, so we need to make sure your seat is in the right area.
Headsets and hearing aid attachments are available for your free use. Even with a digital hearing aid, as with an analogue one, you will still require a headset, neck loop or hearing aid attachment. Please contact the Duty Manager for further assistance.
The Box Office TypeTalk number is 18001 01332 255 800.
Signing
Throughout the season we offer a number of British sign language (BSL) interpreted performances, look out for the symbol throughout the brochure and in the diary section. BSL Performance information can also be found at the bottom of the show information on the website. Please let the Box Office know where you would like to sit: directly in front of the signer or on the opposite side, looking across the stage/action.
BSL Sign Interpreted Performances for November 2011 - May 2012 (more to be added)
- The BFG: Thu 8 Dec, 10.15am, Fri 9 Dec, 7.15pm, Fri 23 Dec, 2.15pm & Sat 14 Jan, 2.15pm
- Dick Whittington: Tue 13 Dec, 2pm, Sat 17 Dec, 6pm, Tue 27 Dec, 2pm & Sat 7 Jan, 2pm
- The Taming of the Shrew: Sat 18 Feb, 2.30pm & Thu 23 Feb, 7.30pm
- Murder on the Nile (Emma Stones): Thu 1 Mar, 7.30pm
- Flying High 2012: Fri 23 Mar, 7.15pm
- The Honey Man: Sat 24 Mar, 2.30pm & Thu 29 Mar, 7.30pm
- The Children Of Hercules: Fri 6 Apr, 7.30pm
- Dreamboats & Petticoats: Fri 20 Apr, 7.30pm
- Girls Night: Sat 5 May, 8.30pm
Thanks to our sign interpreters provided by Sarah Gatford Ball and TheatreTerp.
Please ask the Box Office to add you to our Deaf Involve mailing list to receive more information.
Audio Description
Ideal for blind and partially sighted people, audio description is a form of audio-visual translation, using the natural pauses in dialogue or between critical sound elements to insert narrative that translates the visual image into a sense form.
Free touch tours take place around an hour before the performance, with the chance to look closely at the set and costumes and often with a chance to meet some of the actors! Please let the Box Office know if you want to attend the touch tour, tickets are free.
Audio Described Performances for November 2011 - May 2012 (more to be added)
- The BFG: Sat 17 Dec, 2.15pm, Wed 21 Dec, 10.15am & 7.15pm, Sat 24 Dec, 1.15pm
- Dick Whittington: Tue 3 Jan, 7pm & Sat 7 Jan, 2pm
- The Taming of the Shrew: Sat 18 Feb, 2.30pm & Wed 22 Feb, 7.30pm
- Murder on the Nile: Sat 3 Mar, 7.30pm
- The Honey Man: Sat 24 Mar, 2.30pm & Wed 28 Mar, 7.30pm
- The Children Of Hercules: Sat 7 Apr, 2.30pm
- Dreamboats & Petticoats: Sat 21 Apr, 7.30pm
- Girls Night: Sat 5 May, 8.30pm
Thanks to our audio describers: Stef Bell, Naomi Wilds and Louisa Sanfrey.
Captioning
Words appear on screens either side of the stage at the same time as they are spoken – ideal for those who are deaf, hard of hearing or if you’d just like to read along.
Upcoming Captioned Performances
- The BFG: Fri 30 Dec, 2.15pm & 7.15pm
Access Register
Please let us know if you would like to be kept up to date with access information. Just let the Box Office know by phone or email.
Further Information
This brochure is available in large print, braille and audio CD. 
To request another format or for a full access guide, contact us at the Derby LIVE Box Office on 01332 255800. TypeTalk Box Office Number 18001 01332 255 800.
For a full guide to Audio Described, Captioned and British Sign Language interpreted performances at local theatres, visit www.sceneandsound.co.uk
Thank you. We would like to say a very special thank you to Sarah Gatford Ball and Stef Bell for all that they do to provide and promote access services for Derby LIVE.
