Child Safety at Derby LIVE venues

Supervision, responsibilities and ratios

May we draw your attention to the Health and Safety of Pupils on Educational Visits published by The Department for Education & Skills (DfES) whereby they recommend the appropriate ratios of staff/guardians' and their assistants are adhered to:

It is the staff/guardians' responsibility to provide:

  • 1 Adult per 6 Client Group in years 1-3 (approx age 5-7)
  • 1 Adult per 10-15 Client Group in years 4-6 (approx age 7-11)
  • 1 Adult per 15-20 Client Group in year 7 upwards (approx age 11-18).

In respect of that we issue one free teacher ticket for every 10 pupils booked.

Please remember that the Assembly Rooms, Derby Theatre and the Guildhall Theatre are public spaces. Derby LIVE staff are trained to deal with children in emergencies but are not responsible for your children during the visit. Please stay with your children at all times, including during any intervals and toilet breaks.

Lost children should contact an easily identifiable member of staff. Front of House Staff all wear uniforms with logos and name badges.

Evacuation

In the event of an emergency evacuation, please follow staff instructions carefully. You will be directed to the nearest fire exit and to ensure your safety and that of others, please do not attempt to collect belongings or look for anyone else on your way out. Venue staff will check all areas before leaving the building. Please move away from the building as directed by the emergency services or Derby LIVE staff.

Accidents and illness — first aid cover

The Assembly Rooms and Guildhall Theatre are supported by St John Ambulance and Civil Aid respectively. Duty Managers are also qualified first aiders.

Any incident/illness should be reported to a steward or member of staff, who are located in the auditorium and in foyers. A first aider will be called immediately to assess whether treatment can be given or whether an ambulance needs to be called.

Wherever possible the child will be moved to the first aid room or a quieter area of the building. A teacher or other designated guardian should accompany the child at all times.

Risk assessment

Risk assessments of our premises and activities are carried out on a regular basis and action plans put in place to address specifically identified hazards and the means of eliminating or minimising them. More information is available on our risk assessment page.

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