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Booking a School trip
Reserving your tickets
To book tickets for your class or school please call our Box Office on 01332 255800 or email matt.clay@derby.gov.uk
You can reserve tickets by phone for up to 1 month in advance (longer for our week long shows, Derby Theatre Christmas show and Christmas Pantomime) depending on how close you book to a performance.
You will then be sent a ticket confirmation form, which you sign and date and either fax or post back. Please make sure that your final ticket numbers are correct on the confirmation form as once we receive this we cannot alter your booking.
We all had a good giggle — staff and children…
If you are a Derby City Council school we also need to be sent your IPROC order. You can send this to is when you reserve your tickets, or when you confirm your numbers. If you are not run by Derby City Council then this does not apply to you.
We will also ask if you are visiting by coach and the details of the coach company booked. This is so that we can liaise with them regarding drop off and collection times.
Full payment for tickets must be made 2 weeks before the performance date. You can pay for your tickets by sending a cheque made payable to Derby City Council or you can request an invoice to be sent to the school. Please be aware that the invoice comes from Derby City Council and that any payment must be posted back to the Council House (the full postal address is on the invoice) and not to the Assembly Rooms or the Derby LIVE Box Office.
Performance times
Daytime schools’ performance times vary but are usually either 10am or 10.30am and 1.30pm or 2pm. Always check the start time on your ticket confirmation form and if you have any queries please contact Box Office on 01332 255800. The doors open 60 minutes before a performance and our Box Office staff can advise you of the finish times for performances.
Refreshments
The Assembly Rooms foyer has a café area selling cold and hot drinks, ice creams, sweets and biscuits. For some shows you can pre-order your ice creams - if this is the case we can send you a special order form for you to use and return by post or fax (details can be found on the bottom of the form).
Derby Theatre has refreshments available to purchase on the day.
