Q: What happens in bad weather?
A: Performances will still go ahead in rainy weather conditions and are never cancelled more than 24 hours ahead of the performance time as the weather can change rapidly.
Performances will only be cancelled in extreme weather conditions e.g. high winds.
Tickets are non–returnable and non-refundable except when an event is cancelled. In the event of a refund, please be aware that we are unable to give cash refunds. If you paid by any other method than card (including a mixed payment of card and something else) please note that the council will issue a cheque refund. We're sorry for any inconvenience this may cause.
Please note that if it is raining please dress appropriately in wet weather gear, we advise you don’t use umbrellas as these could obscure people’s view.
Q: Can I bring a disposable barbecue?
A: Barbecues, fireworks and bonfires are strictly not allowed on Markeaton Park.
Q: Can I smoke at the screening?
A: Smoking is not permitted within the performance area of the craft village. We ask visitors who wish to smoke to move outside the enclosed area, out of respect for other audience members. Please note this also applies to e-cigarettes.
Q: What should I wear?
A: The performances are held outdoors in our Craft Village so please ensure you wear appropriate clothing.Please bear in mind that it can get chilly later in the evenings so make sure you bring something warm to wrap up in as it is the Great British Weather after all!
Q: Will food and drink be available on site?
A: The Orangery Café at Markeaton Park (located right next to the screening) will be open and they have a selection of pizza platters to pre-order when booking your tickets. These should be ordered at least five days before the performance. There will also be a limited food selection from their menu available to purchase during the performance. The Orangery Café will close after the interval.
The Orangery will also be serving hot and cold drinks and themed cocktails will be available during the cinema screenings. You are also welcome to bring your own picnics and alcohol, but please do not bring any glass bottles or glasses.
Q: Can I bring tables and chairs?
A: Our Outdoor performance stage is located in the Craft Village area, which is hard standing with limited seating available. Please bring your own low backed chairs. Consider others when setting up and please note that we don’t have unlimited space within the Craft Village, so we ask that you don’t bring any tables and to ensure an enjoyable experience for all.
Q: What do I do with my rubbish after the screening?
A: When the performance ends please ensure that you put your rubbish in bags and take it with you.
Q: What else should I bring?
A: It is strongly advised that you bring a torch and some blankets as it can get cold in the evenings!
Q: I have specific access requirements will I be able to attend?
A: The whole area of the Craft Village is accessible to all, however we offer limited seating, so please ensure you do bring your own if required. Disabled car parking is available in the Craft Village car park close to the gates when entering the park (Via Mundy Play Centre car park, Markeaton Lane, DE22 4NH)
Q: Is parking available on site?
A: There is a Pay and display car park available at Markeaton Park Craft Village, DE22 3BG (Via Mundy Play Centre car park, Markeaton Lane, DE22 4NH) Lighting will be provided upon exiting after the film to this car park. Parking is charged at up to 4 hours £3.90, over 4 hours is £5.00.
Q: Where and when can I purchase tickets?
A: You can purchase tickets in advance here or via the Derby LIVE Box Office on 01332 255800. There will be a box office at each performance, however tickets often sell out for similar events in advance, so we suggest you book early. The Box Office will be open, at the Craft Village entrance, from 1 hour before the performance starts.
Q: Can I bring children to the screening?
A: We have been given age guidance for which is 12+ and The Comedy of Errors which is 7+ and we ask that you adhere to this.
Q: Can I bring a dog to the screening?
A: No dogs are permitted in the performance area unless they are an Assistance Dog. If you plan to bring an assistance dog we’d be grateful if you could inform us when you book or at least 24 hours before the start of the performance.