The Darley Park Weekender Customer Information

The Darley Park Weekender - featuring Ultimate 90s, 80s Mix Tape and The Darley Park Concert.

Be sure to check out the information and FAQs below before you head down to the park!

General information

How do I get into event?

The event entrance will be located along the river footpath in the centre of the park. There will be signage on the park. Follow the tarmac footpath from the rowing club, or hard standing path from the Cricket Club to the event entrance.

An onsite box office will be available at the entrance, where you will able to collect and purchase tickets.  If you already have your tickets, you can head straight to the entrance, through the bag search lanes and to the ticket check area where your tickets will be scanned. 

Can I bring a bag?

In the interest of safety, only 1 small bag is permitted per person with the following dimensions 45cm x 25cm x 20cm

Food for personal consumption can be brought into the event but must fit within the permitted bag size.

What security measures are in place?

We take the safety and security of our audiences very seriously and will be conducting searches upon entry to the event site.

Gates for this year’s event will open at 16.00 Friday, 16:00 Saturday and 15:00 on Sunday.

What are we doing?

We’ll be searching every bag that comes into the event. We have restricted the size of bags that are allowed in to help make this easier – no bigger than 45cm x 25cm x 20cm and limited to one per person. We may also search bags once you are in the event.

You are also likely to undergo a search as you enter- this may include the use of search wands. You could also be searched once you are in the event.

Security staff will be visible and patrolling both inside and outside of the event.

Drugs and Explosives dogs may also be patrolling.

A network of CCTV cameras will be in place around the whole event site, these will be monitored from our event control room.

 

We’ve worked closely with the Police and other emergency services to plan a safe event for everyone.

 

There will be Police patrols around the event and local area.

 

There will be many other security measures that you can’t see. 

What can you do?

Please arrive early and allow plenty of time to go through the search points. We don’t want you to miss your favourite act.

Please make sure you only bring one small bag per person (45cm x 25cm x 20cm) or even better don’t bring a bag at all. Please don’t fill your pockets as that will also lead to delays.

There are no cloakroom or storage facilities so please don’t discard bags at entrances or surrounding areas. Any items left will be removed and disposed of.

Check the list of prohibited items to make sure you don’t bring anything that might cause you any delays at the search points. Items that are surrendered won’t be returned to you.

If you see something that doesn’t look right, let a member of security or the Police know straight away.

Talk to our security staff, they’re there to help you have a great day as well as keep you safe.

Am I allowed to bring my own food and drink? Am I allowed to bring alcohol? Can I bring glass bottles or drinking glasses?

Food for personal consumption can be brought into the event but must fit within the permitted bag size.

No alcoholic drinks may be brought into this event on Friday or Saturday, on these dates they will be confiscated at the gates and disposed of. Alcohol on Sunday will be limited to:

4 x unopened cans of beer/cider/wine/premixed spirits per person

Or

1 x 75cl sealed plastic bottle of ‘bubbles’ (wine/prosecco/champagne) per person

Children under 18 will not be permitted to bring in alcohol to the event.

Each person is permitted to bring in:

  • 1 x sealed plastic bottle or paper carton containing up to 500ml of water or soft drink (including juice).
  • An empty plastic or metal water bottle up to 1l capacity to be filled at water points in the event arena free-of-charge.

In the interest of safety and security, please do not bring any glass items to this event (including bottles, perfume, aftershave and dip/food jars).

This event will be operating a ‘Challenge 25’ policy for alcohol. If you look under 25, you will not be allowed to bring alcohol into the event or be served alcohol unless you can prove you are over 18 – by presenting photo ID.

Challenge 25 ID checks will take place at the entrance to the site, please have your ID ready when you arrive. Once your ID has been checked you will be issued with a wristband, however please note that customers on site may be asked to produce ID at any point during the event so we advise ALL customers to bring valid ID

There will be water stations on site to refill. Other than for the alcohol allowance, all other drinks must be sealed or empty bottles for the water refill stations.

What food and drink will be at the events?

There will be a range of food vendors and a bar serving a selection of drinks on site throughout the weekend taking cash and card payments. Please note the onsite bars will be operating Challenge 25.

What forms of ID are accepted for Challenge 25?

ID checks may be carried out at the entrance, with the following forms of ID accepted: a valid passport; valid Photocard Driving Licence; or a valid photographic identity card bearing the National Proof of Age Standards Scheme (PASS) hologram.

This event will be operating a ‘Challenge 25’ policy for alcohol. If you look under 25, you will not be allowed to bring alcohol into the event or be served alcohol unless you can prove you are over 18 – by presenting photo ID.

Challenge 25 ID checks will take place at the entrance to the site, please have your ID ready when you arrive. Once your ID has been checked you will be issued with a wristband, however please note that customers on site may be asked to produce ID at any point during the event so we advise ALL customers to bring valid ID The following are acceptable forms of ID:

  • UK Driving Licence
  • Valid Passport
  • If you don’t want to bring your passport or driving licence, use a PASS ID. See PASS Scheme website for details.

Can I bring my own seats?

Customers are welcome to bring a picnic blanket per group or one camping chair to the event, but these are limited to one per person. For safety reasons, and to ensure the comfort of those attending the event, the management reserves the right to reduce the overall footprint of your chosen seating area.

Is there anything else I should bring?

The event is outdoors, you are strongly advised to bring appropriate clothing and footwear to protect against potentially inclement weather. The site is mostly grass and we would ask audience members to wear footwear appropriate for the conditions and exercise due care when walking to and around the site - please be aware that if there is rain before or during the event, the site could become more difficult to navigate.

What items are not allowed into the event?

As well as items mentioned elsewhere in these terms and conditions, the following articles are NOT permitted on site:

  • Glass or Ceramic items of any kind (including bottles, dishes, drinking vessels, perfume or aftershave), metal or ceramic knives or cutlery, cork screws, cheese and bread knives (unless wooden or plastic cutlery)
  • barbeques (including disposable barbeques and camping stoves)
  • flags, flag poles, golf/large umbrellas (1 metre or more), selfie sticks
  • trolleys, hampers or cool boxes
  • flaming torches, candles or naked flames, flares, Chinese lanterns, fireworks
  • kites, gazebos, tents or shelters, tables,bicycles
  • generators, spray cans, smoke or gas canisters/cylinders (including aerosols and nitrous oxide), no items associated with taking NOS (canister, balloons, cartridges),no gas devices or smoking devices, megaphones, air-horns, aerosols.
  • unmanned aerial vehicles/devices (drones)
  • sound systems
  • weapons, dangerous or hazardous items, laser devicesany article that might be used as a weapon and / or compromise public safety.
  • zoom lenses, cinematographic equipment, audio visual equipment.
  • unidentifiable substances, illegal substances
  • unauthorised items for trading, including any goods using unauthorised event logos or unofficial tabards, unauthorised reflective jackets.
  • no medication unless recognisable or accompanied by a doctor’s note or prescription.

Confiscated items cannot be returned upon exiting the site.

How can I purchase tickets?

Tickets are on sale on the event page, or you can book in advance on 01332 255800 or in person at the Sales and Information Centre at the Guildhall Theatre, Market Place, Derby DE1 3AE. Advance phone and counter bookings are available until the day before. Sales and Information Centre Opening Times

Subject to availability, tickets will be available to purchase on the day from the Box Office next to the event entrance.

Where do I collect my tickets from?

If you have already bought tickets and they need to be collected from us, we strongly recommend collecting in advance of the day of the concert, from the Sales and Information Centre, situated at the Guildhall Theatre,  Market Place, Derby DE1 3AE. 

Tickets will be available to be collected and purchased on the day (subject to availability) as you arrive at Darley Park. Please bear in mind there may be queues to collect/buy tickets on the day of the concert.

Will there be filming and photography?

The Darley Park Weekender will be filmed. Ticket holders give their express consent to the use of their actual or simulated likeness in connection with the production, exhibition, advertising or exploitation of any film, video and/or audio recording of this event and/or any element thereof in any/all media. They also agree to being filmed by police or security staff for the purposes of helping ensure the security of customers and preventing crime.

Where can I park?

We recommend you walk to the event or use public transport to get to the park.

There will be a limited number of premium car parking spaces at the park. These are pre-bookable in advance only and cost £10 per car. They are located at Deans Field which is accessed via the Darley village just off Darley Street. Follow the event signage to this car park.

Offsite car parking for the event is available at Chapel Street and the Assembly Rooms car park sites. 24-hour parking is available which is payable on exit with cash or card. Directions for Assembly Rooms and Directions for Chapel Street car parks.

Blue badge holder parking available at Darley Village near the Cricket Club.  This car park is available on a first come first serve basis and we recommend arriving early to use this car park.

There will be a bicycle park located outside the event area, next to the box office.  All bicycles are left at the owner’s risk.

What time can I arrive, and can I leave the event and come back?

Gates for this year’s event will open at 16.00 Friday, 16:00 Saturday and 15:00 on Sunday.

There is NO RE-ADMISSION. Once you have left the venue, you will not be able to return. Last entry for the event will be 20:30 on Friday and Saturday and 20.00 on Sunday.

Are there toilets on-site?

Yes, toilets are located near the event entrance after the ticket check area and also to the right-hand side of the stage. Baby changing facilities are located inside the accessible toilets.

There are accessible toilets are located at each toilet block and at the accessible viewing platform.

Can I bring my dog with me?

No. Dogs are not allowed on site due to the nature of the event.  Only registered assistance and guide dogs will be allowed are permitted.  If you are coming to The Darley Park Concert it is recommended if your dog is afraid of fireworks, that they leave before this time (approximately 9pm).

What happens if I lose my ticket?

If you lose your ticket, you will need to purchase a new ticket.

Will the event be cancelled due to bad weather?

No, not unless we are advised that it is a health and safety risk.

Can I get a refund on my ticket?

No, when you buy your tickets, we will not refund your money. Please read our terms and conditions fully prior to purchasing. 

Is Darley Park open to the public prior to the event?

Yes, the park remains open throughout the event weekend, with the exception of the event area, which is closed to public access during the set up and event weekend.

What food and drink will be at the events?

There will be a range of food vendors and a bar serving a selection of drinks on site throughout the weekend taking cash and card payments. Please note the onsite bars will be operating Challenge 25.

Accessibility

What is the Accessible Viewing Platform? 

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The accessible viewing platform is a raised platform with a prime view of the stage. It has ramped access and a charging point for power wheelchairs.

Tickets for this area can be booked when buying your event ticket, or contact the Sales and Information Centre to add to your order.

As the accessible viewing platform has a limited capacity, this is strictly for customers who are wheelchair users and for one companion. If you have several people attending the event with you, you can swap your PA/Companion access to the accessible viewing platform throughout the event.

Ask a member of the check-in team how this works when you collect your wristbands at the event.

We operate the accessible viewing platform on a first come, first served basis. Whilst we try to make sure that we have sufficient space for everyone, demand varies, so there may be a wait as we operate a 1-in-1-out policy when at capacity.

The platform is a NO SMOKING area, this includes e-cigarettes and vapes.

Accessible view area

The accessible viewing area is situated directly in front of the accessible viewing platform.

Tickets for this area can be booked when buying your event ticket, or contact the Sales and Information Centre to add to your order. 

This area is for disabled customers and their companion, who would struggle in the main area.

Companions are welcome to use the seating in the viewing area unless a disabled customer needs a seat, however you can bring and use your own seat if there is space

The accessible viewing area is not on the raised platform, but has level access, and is near the accessible toilets.

This area is a NO SMOKING area, this includes e-cigarettes and vapes.

Accessible toilets

Accessible toilets and standard toilets are located at the rear of the accessible viewing platform and at the main toilet blocks. There will also be a Mobiloo located at the rear of the viewing platform.

Accessible entrance

We provide a separate accessible entrance into the site, which is accessed by a hardstanding pathway from the Blue Badge holder car park. This entrance gives direct access to the accessible viewing platform and accessible viewing area. To use this entrance, you must have an accessible viewing platform ticket or accessible viewing area ticket.

BSL Interpretation

A British Sign Language interpreting service will be provided by fully qualified interpreters for all performances on the main stage over all 3 days of the event. The BSL Interpreters will be situated to the left-hand side of the stage as you are facing it.

Hearing loop system

A hearing loop system will be installed at the access entrance, at the main bar and also the on-site box office.  Please switch your hearing aid to the T-position to use this service.

Charging point

A charging point for power wheelchair batteries and other access equipment is available at the accessible viewing platform.

Travel and arrival

The event has a specific Blue Badge holder car park. Parking in this car park is limited and is available on a first-come, first served basis. This car park can be accessed by following event signage via Darley Street, Darley Village, DE22 1DX.

Special effects and lighting

Smoke machines, strobe lights, pyrotechnics, and other effects may be in use at this event. Anyone affected by these should bear this in mind.

Medication

You can bring your essential medication into the event, but all bags will be searched so please bring a copy of your prescription or a doctor’s note. Please make sure that you only bring enough for the duration of the event and always keep it safe with you.

Distances

The access entrance is approximately 700m from the Blue Badge Holder car park via a hardstanding pathway. The accessible viewing platform and area are 25m from the accessible entrance via a temporary pathway.

Keeping us all safe

More information is available on our Health and Safety page.

If you have COVID-19, or symptoms of COVID-19 please follow government guidance. If you believe you should not or cannot attend an event, please contact the Sales and Information team by email or on 01332 255800 option 1 at least 24 hours before the event. We will credit the cost of tickets back to your account, but unfortunately cannot offer refunds.

Forthcoming events

Showing 1 to 3 of 3 results

80s Mix Tape 2024
Buy Tickets Music

80s Mix Tape 2024

Fri 30 Aug

Dust off your shoulder pads for a nostalgic night of music featuring Jason Donovan, Chesney Hawkes and Scott Mills. More

Ultimate 90s 2024
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Ultimate 90s 2024

Sat 31 Aug

Blue, Honeyz and Chris Moyles 90s Hangover join us for the second year of Ultimate 90s. More

The Darley Park Concert 2024
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A spectacular evening of classical music. More