Contact Us

  • Phone: 01332 255800
  • Email: boxoffice@derby.gov.uk 
  • Typetalk: 18001 01332 255800
  • SMS text number: 07812 301233

The Sales and Information Centre will be closed Fri 21, Sat 22 & Sun 23 Aug 2026. From Mon 17 to Thu 20 Aug, we will be open in the evenings only from 5pm - 9pm. 

Phone lines will be open as usual from Mon 17 to Thu 20 Aug. From Fri 21 to Sun 23 Aug the phone lines will be open at the following times:
Fri 21 Aug, 2pm - 8:30pm
Sat 22 Aug, 1pm - 9pm
Sun 23 Aug, 3pm - 8:30pm

Opening Times

M T W T F S S

Location Times
Sales and Information Centre
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location Times
Sales and Information Centre
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location Times
Sales and Information Centre
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location Times
Sales and Information Centre
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location Times
Sales and Information Centre
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
9am - 9pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location Times
Sales and Information Centre
9am to 1pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
9am to 1pm
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Location Times
Sales and Information Centre
Closed
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed
Phone lines
Closed
Mon:9am - 9pm Tue:9am - 9pm Wed:9am - 9pm Thu:9am - 9pm Fri:9am - 9pm Sat:9am to 1pm Sun:Closed

Closed Bank Holidays. Visit the In Derby noticeboard for other important updates.

Box Office

Email boxoffice@derby.gov.uk 

Telephone 01332 255800

Post Derby LIVE, Sales & Information Centre, 19 Chapel Street, Derby, DE1 3GU

Typetalk 18001 01332 255800

Text 07812 301233

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To get in touch with us fill in our online contact form below. Alternatively, further down the page you will find contact details for each of our teams.

You can also get in touch on Facebook or Twitter, go to our Social Media page for details.

Enquiry Form

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General enquiries

Email derbylive@derby.gov.uk
Telephone 01332 255443
Post Derby LIVE, Sales & Information Centre, Guildhall Theatre, Market Place, Derby, DE1 3AE
Fax 01332 255788

Indoor Programming & Space Hire
Telephone 01332 640836
Email spacehire@derby.gov.uk

Outdoor Programming & Space Hire
Telephone 01332 640848
Email spacehire@derby.gov.uk

Alternatively, you can fill out our Space Hire enquiry form.

Operations & Venue Management

Telephone 01332 255433

Production & Technical
Telephone 01332 255421
Email derbylivetechnical@derby.gov.uk

Email addresses are firstname.surname@derby.gov.uk