Information relating to Coronavirus
Our Sales and Information Centre opening times
Monday - Thursday: 9am – 5pm
Friday: 9am – 4.30pm
Phone line 01332 255800 opening times
Monday - Friday: 9am – 8pm
Saturday: 10am - 2pm
Derby LIVE customers will be contacted about refunds and potential future dates.
The Sales and Information Centre has reopened for you to purchase and collect tickets. The additional measures have been put in place for your safety:
- Accepted onto the industry standard Good To Go scheme
- Protective screens on the front desk
- Reduced number of staff working with some staff able to work from home
- Shop redesigned to create space around the customer area
- Display of safety signage and socially distanced floor markers
- Customer shop capacity identified
- Additional cleaning
- Hand sanitiser for customers
- Hand sanitiser and antibacterial cleaning equipment provided for staff use
Guildhall & Arena box office
The Guildhall Theatre and Arena box office open 1 hour before, until 30 minutes after a performance start time.
Visit our Data Protection page for more information.
Terms and conditions
Visit our Terms and Conditions page for our full terms and conditions.