Information relating to Coronavirus
Please note that due to the pandemic and in line with the latest government advice, facilities may be closed and some events cancelled or postponed. Visit our news pages.
Opening Times
Opening times during COVID-19 restrictions
Our Sales and Information Centre phone line on 01332 255800 is currently open from 1pm - 5pm Monday to Thursday and 9am - 4:30pm Fridays.
The In Derby Sales and Information Centre at Riverside Chambers, Full Street, Derby, is closed to the public with immediate effect. This is to protect staff and members of the public as the situation with the COVID-19 virus means that we all have to take greater social distancing measures.
Derby LIVE customers will be contacted about refunds and potential future dates.
Find out more about forthcoming events in our news story.
You can contact us by email at boxoffice@derby.gov.uk, leisure@derby.gov.uk or tourism@derby.gov.uk.
Guildhall & Arena box office
The Guildhall Theatre and Arena box office open 1 hour before, until 30 minutes after a performance start time.
Data protection
Visit our Data Protection page for more information.
Terms and conditions
Visit our Terms and Conditions page for our full terms and conditions.