Opening Times

Our Sales and Information Centre opening times

Monday - Thursday: 9am – 5pm

Friday: 9am – 4.30pm

Phone line 01332 255800 opening times

Monday - Thursday: 9am – 8pm

Saturday: 10am - 2pm

Derby LIVE customers will be contacted about refunds and potential future dates. 

You can contact us by email at or

Guildhall & Arena box office

The Guildhall Theatre and Arena box office open 1 hour before, until 30 minutes after a performance start time.

Data protection

Visit our Data Protection page for more information.

Terms and conditions

Visit our Terms and Conditions page for our full terms and conditions.