Opening Times

Opening times during COVID-19 restrictions

Our Sales and Information Centre phone line on 01332 255800 is currently open from 1pm - 5pm Monday to Thursday and 9am - 4:30pm Fridays.

The In Derby Sales and Information Centre at Riverside Chambers, Full Street, Derby, is closed to the public with immediate effect. This is to protect staff and members of the public as the situation with the COVID-19 virus means that we all have to take greater social distancing measures.

Derby LIVE customers will be contacted about refunds and potential future dates. 

You can contact us by email at or

Guildhall & Arena box office

The Guildhall Theatre and Arena box office open 1 hour before, until 30 minutes after a performance start time.

Data protection

Visit our Data Protection page for more information.

Terms and conditions

Visit our Terms and Conditions page for our full terms and conditions.