Contact Us

Our Sales and Information Centre opening times

Monday - Thursday: 9am – 5pm

Friday: 9am – 4.30pm

Phone line 01332 255800 opening times

Monday - Thursday: 9am – 8pm

Saturday: 10am - 2pm

Derby LIVE customers will be contacted about refunds and potential future dates.

Find out more about forthcoming events in our news story.

The Sales and Information Centre has reopened for you to purchase and collect tickets. The additional measures have been put in place for your safety:

Accepted onto the industry standard Good To Go scheme
Protective screens on the front desk
Reduced number of staff working with some staff able to work from home
Shop redesigned to create space around the customer area
Display of safety signage and socially distanced floor markers
Customer shop capacity identified
Additional cleaning
Hand sanitiser for customers
Hand sanitiser and antibacterial cleaning equipment provided for staff use

You can also contact us by email at boxoffice@derby.gov.uk, leisure@derby.gov.uk or tourism@derby.gov.uk.

Box Office

Email boxoffice@derby.gov.uk
Telephone 01332 255800

Post Derby LIVE Sales & Information Centre, Riverside Chambers, Full Street, Derby, DE1 2FP
Typetalk 18001 01332 255800
Text 07812 301233

To get in touch with us fill in our online contact form below. Alternatively, further down the page you will find contact details for each of our teams.

You can also get in touch on Facebook or Twitter, go to our Social Media page for details.

Enquiry Form

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General enquiries

Email derbylive@derby.gov.uk
Telephone 01332 255443
Post Derby LIVE, Riverside Chambers, Full Street, DE1 2FP
Fax 01332 255788

Indoor Programming & Space Hire
Telephone 01332 640836
Email spacehire@derby.gov.uk

Outdoor Programming & Space Hire
Telephone 01332 640848
Email spacehire@derby.gov.uk

Alternatively, you can fill out our Space Hire enquiry form.

Administration & FInance
Telephone 01332 255752

Operations & Venue Management
Telephone 01332 255433

Production & Technical
Telephone 01332 255421
Email derbylivetechnical@derby.gov.uk

Marketing
Telephone 01332 640847

Catering
Telephone 01332 640845

For a list of individual staff contacts, go to Our People. Email addresses are firstname.surname@derby.gov.uk